When it cannot wait
Some calls cannot wait for the weekend. No heat on a freezing night, no air for someone older in a hot house, a walk-in cooler or freezer climbing with product inside. Call, and say that it is an emergency.
- Call first. Texting is for after 10pm.
- Say what the unit is doing and where the house or the store is.
- Give a number to call back on.
What customers say
“When I told him she was 86 years old in a hot house, he not only made it there, but he did it within a few hours. He found the problem, fixed it quickly and was very professional.” (Sandye M., Yelp)
After 10pm
Send a text with your number and what is wrong. Do not wait to see if it fixes itself: a unit that is icing, grinding or tripping a breaker should be turned off until it is looked at.
The estimate
The estimate is free.